As many of us continue to adjust to the COVID-19 pandemic, we’d like to take a moment to thank those first responders and health workers who are putting our safety and the safety of the community above their own. In an effort to help support these individuals on the frontlines and the great work being done, Mocean Carshare will be making our service available to eligible members* at 50% off of the normal rate for the duration of the Safer at Home Order. As the heroes in our communities are being asked to do more, we believe they deserve mobility options that meet their changing needs.

If you are an LA-based first responder, healthcare provider, or eligible government employee, here is how to take advantage of the Safer at Home Critical Employee Program offer:

Step 1 – Register: If you are not a registered Mocean Carshare user, please follow the step-by-step instructions on the “How It Works” page to complete the standard registration process via the Mocean Carshare App. Once completed, Mocean Carshare will send an email confirmation with the Customer Care contact information.

Step 2 – Employment Verification: Once notified of your Mocean Carshare service approval, open the Mocean Carshare App, log in, and select “My Account”. Scroll to the bottom of the page and enter the information for your valid employer ID badge, including pictures of both the front and back of the badge. Once you’ve uploaded this information and pictures, please reach out to the Customer Care team to have your employment verified. Alternatively, the Customer Care team can help you add digital proof of employment to your account in the form of a valid employer ID badge and/or a current pay stub.

Step 3 – Get in Mocean: The Customer Care team will verify your credentials and confirm your eligibility within a few hours (during normal business hours). From here, you are all set and your discount will automatically be applied each time you drive for the duration of the program.

*Safer at Home Critical Employee Program Discount Eligibility: This discount offer is available for current employees of major hospitals and medical centers within the city of Los Angeles, as well as employees of LAPD, LAFD, LA City, and LA County.

Contact Customer Care:
833-662-3261 (833-MOCEAN1)
CustomerCare@MoceanCarshare.com